Shipping Policy
Shipping & Refund & Return Policy
WHEN WILL I RECEIVE MY ITEMS AFTER ORDER DATE?
Generally, we fulfill your order in (2) two days with standard shipping options:
- USPS
- Four PX Express
- Yuntu Express/
- ePacket
- SF Express
Standard shipment applies to orders not exceeding (3) three kg.
If your order weighs 3 -- 8 kg and also has other multiple items, then we might ship them separately for you. You can also choose DHL or UPS.
We will do our best to provide faster and more efficient delivery times for you.
For orders over 8 kg, you have the following shipping options:
- DHL
- USP
- FEDEX
|
Shipping from Chinese Warehouse： |
||
|
Airmail and register airmail (USPS/ Four PX Express/Yuntu Express//e-Packet/SF Express) |
Area |
Time |
|
United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom |
7-15 business days |
|
|
Australia ,New Zealand, Singapore |
7-15 business days |
|
|
Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland |
7-20 business days |
|
|
Brazil, Russia, Mexico |
15-35 business days |
|
|
Other countries |
7-25 business days |
|
|
EMS |
All countries except those listed below |
6-8 business days |
|
Brazil and Russia |
10-25 business days |
|
|
Expedited Shipping*(DHL) |
5-10 business days worldwide. |
5-10 business days |
HOW DO I TRACK MY ORDER?
A photo of your parcel along with tracking information will be included in your shipping confirmation email. Alternatively, you may use the links below to track down your parcel(s).
- https://www.17track.net/
- https://track.aftership.com
- https://global.cainiao.com/
- https://www.usps.com/(for US customers only)
- http://www.sf-express.com/
For further assistance, please contact our Customer Service through submitting a ticket at our website or emailing us at info@peaketradingco.com.
RETURN POLICY
If the received product comes with defects, kindly send us a feedback and we will ensure delivery of a replacement for free or you can opt for a full refund..
If you don't like the received products, return them and send us a feedback or you may file a complaint through PayPal or through your credit card bank. Once this is filed, we will issue you a full refund. You are welcome to send us feedback anytime.
FREE PRODUCTS
We do not offer replacement nor returns on FREE products, for any reason whatsoever.
CHANGE YOUR ORDER
You are allowed to make changes to orders placed within 24 hours of making your purchase(s) and before the orders are fulfilled.
You are not allowed to cancel your purchase(s) after the orders are fulfilled.